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Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

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Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Real Estate Agents Insurance Articles

Top 5 Risk Management Strategies Every Real Estate Agent Should Know
Top 5 Risk Management Strategies Every Real Estate Agent Should Know
In the ever-changing world of real estate, understanding and managing risks are crucial tasks for any real estate agent. From fluctuating market conditions to regulatory shifts, several elements can affect the value and profitability of property investments. Effective risk management practices are essential for protecting assets and ensuring long-term success in this dynamic industry. - read more
Understanding Income Protection Insurance for Real Estate Professionals
Understanding Income Protection Insurance for Real Estate Professionals
Income protection insurance is designed to provide financial support if you're unable to work due to illness or injury. It ensures a portion of your income continues to be paid during times when you cannot earn. This type of insurance acts as a safety net, offering peace of mind by securing your financial stability during challenging times. - read more
Navigating the Risks: Essential Insurance Solutions for Real Estate Agents
Navigating the Risks: Essential Insurance Solutions for Real Estate Agents
In the dynamic world of real estate, managing risks is as crucial as closing a sale. Real estate agents in Australia constantly navigate a landscape full of potential pitfalls, from market fluctuations to client disputes. Understanding these risks and having strategies to manage them is essential for a successful career. - read more
Common Insurance Pitfalls for Real Estate Professionals
Common Insurance Pitfalls for Real Estate Professionals
As a real estate professional, safeguarding your business through adequate insurance is crucial. The real estate industry is fraught with risks, from property damage to client disputes, and insurance serves as a safety net, ensuring that you're protected against unforeseen circumstances. - read more
Common Real Estate Risks and How to Mitigate Them with Insurance
Common Real Estate Risks and How to Mitigate Them with Insurance
In the vibrant world of real estate, understanding and managing risks is crucial for success. Real estate agents face a variety of risks that can impact their reputation, financial stability, and client relationships. Navigating these risks effectively is essential for maintaining a thriving business and ensuring client satisfaction. - read more

Insurance News

InsurtechLIVE26 Conference Set to Propel Insurance Innovation in 2026
InsurtechLIVE26 Conference Set to Propel Insurance Innovation in 2026
08 Feb 2026: Paige Estritori
Insurtech Australia has officially announced the upcoming InsurtechLIVE26 conference, scheduled for 18 February 2026 at Doltone House Jones Bay Wharf in Sydney. This event is poised to be a pivotal gathering for professionals in the insurance and technology sectors, aiming to explore and advance innovation within the industry. - read more
Climate Change's Impact on Home Insurance Premiums: Insights from IAG
Climate Change's Impact on Home Insurance Premiums: Insights from IAG
08 Feb 2026: Paige Estritori
Insurance Australia Group (IAG), a leading insurer in the Australian market, has highlighted the escalating impact of climate change on home insurance premiums. The company reports that the increasing frequency and severity of weather events are significant factors driving up the cost of home insurance for Australians. - read more
Australian Insurance Market Anticipates Slower Premium Growth in 2025
Australian Insurance Market Anticipates Slower Premium Growth in 2025
31 Jan 2026: Paige Estritori
In recent years, Australia's insurance sector has experienced substantial premium hikes, largely attributed to inflationary pressures and the financial repercussions of natural disasters. However, industry analysts now predict a slowdown in premium growth for 2025, indicating a potential shift in the market dynamics. - read more
Australian Insurance Industry Faces Challenges in Cybersecurity Readiness
Australian Insurance Industry Faces Challenges in Cybersecurity Readiness
31 Jan 2026: Paige Estritori
The Australian insurance sector is currently grappling with significant challenges in cybersecurity preparedness, as highlighted by the latest PwC Insurance Banana Skins Survey. This comprehensive study, which gathered insights from 698 insurance executives across 42 territories, including 37 from Australia, underscores a concerning lag in the industry's readiness to tackle emerging digital threats. - read more
Australian Insurance Leaders and Regulators Convene to Streamline Regulations
Australian Insurance Leaders and Regulators Convene to Streamline Regulations
31 Jan 2026: Paige Estritori
In a concerted effort to enhance regulatory efficiency within the general insurance sector, the Insurance Council of Australia (ICA) recently hosted a pivotal roundtable in Sydney. This gathering brought together senior executives from the insurance industry alongside representatives from the Australian Prudential Regulation Authority (APRA) and the Australian Securities and Investments Commission (ASIC). - read more

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Knowledgebase
Replacement Cost:
The amount it would cost to replace or rebuild an insured asset with one of similar kind and quality, without depreciation.