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realestateagents.insuranceonline.com.au

How can we help you today?

Whether you’d like to explore Real Estate Agents Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Real Estate Agents Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

Emergency Services Levy Reform: What Agencies Should Watch
Emergency Services Levy Reform: What Agencies Should Watch
19 Aug 2026: Paige Estritori
New South Wales’ move to shift emergency services funding away from insurance premiums and towards a broader property-based model is more than a state tax story. For real estate agencies, it is a timely reminder that insurance pricing is influenced by several moving parts, some visible on a renewal notice and others buried in the background. - read more
Severe Weather Claims Are a Timely Reminder for Real Estate Agencies
Severe Weather Claims Are a Timely Reminder for Real Estate Agencies
12 Aug 2026: Paige Estritori
Australia's latest run of severe weather insurance claims is another practical warning for real estate agencies: disaster risk is not limited to landlords, strata committees or homeowners. Agencies themselves can be exposed through damaged offices, flooded fit-outs, lost keys and access devices, interrupted trading, damaged vehicles and disputes that arise when client service is disrupted at the worst possible time. - read more
Insurance Complaints Put Policy Clarity Back on the Agenda
Insurance Complaints Put Policy Clarity Back on the Agenda
04 Aug 2026: Paige Estritori
Australia’s insurance complaints environment remains a useful warning sign for real estate agencies, particularly those relying on multiple policies across professional indemnity, public liability, cyber, office contents, business interruption and commercial motor cover. Recent dispute trends reported through the financial complaints system continue to show that customers are most likely to become frustrated when claims are delayed, declined, poorly explained or affected by policy exclusions they did not fully understand at the outset. - read more
Data Breach Trends Put Agency Cyber Cover Back in Focus
Data Breach Trends Put Agency Cyber Cover Back in Focus
28 Jul 2026: Paige Estritori
Australia's latest notifiable data breach reporting has again underlined a risk that real estate agencies cannot afford to treat as an IT issue alone. Malicious activity, compromised credentials, phishing and human error continue to feature prominently in privacy incidents across the economy, and agencies hold exactly the kind of personal information that can make them attractive targets. - read more
Broker Remuneration Debate Puts Disclosure on the Agenda
Broker Remuneration Debate Puts Disclosure on the Agenda
21 Jul 2026: Paige Estritori
The debate over Australia’s draft Insurance Brokers Code of Practice has intensified, with industry and consumer voices questioning whether the proposed changes go far enough on remuneration disclosure and conflict management. For real estate agencies, the issue is not abstract. Many agencies rely on intermediated advice when arranging professional indemnity, public liability, management liability, cyber cover, office insurance and commercial motor policies. - read more
Real Estate Agents Insurance Articles

Professional Indemnity Insurance for Real Estate Agents in Australia
Professional Indemnity Insurance for Real Estate Agents in Australia
Professional indemnity insurance can help real estate agents, property managers and agency owners respond to claims alleging professional mistakes, negligence or misleading advice. This guide explains what it may cover, common exclusions and key policy features to review in Australia. - read more
Top 5 Risk Management Strategies Every Real Estate Agent Should Know
Top 5 Risk Management Strategies Every Real Estate Agent Should Know
In the ever-changing world of real estate, understanding and managing risks are crucial tasks for any real estate agent. From fluctuating market conditions to regulatory shifts, several elements can affect the value and profitability of property investments. Effective risk management practices are essential for protecting assets and ensuring long-term success in this dynamic industry. - read more
Navigating the Risks: Essential Insurance Solutions for Real Estate Agents
Navigating the Risks: Essential Insurance Solutions for Real Estate Agents
In the dynamic world of real estate, managing risks is as crucial as closing a sale. Real estate agents in Australia constantly navigate a landscape full of potential pitfalls, from market fluctuations to client disputes. Understanding these risks and having strategies to manage them is essential for a successful career. - read more
Insurance Considerations for Property Managers in Australia
Insurance Considerations for Property Managers in Australia
Property managers face insurance exposures that go beyond standard real estate sales work, including tenant interactions, maintenance coordination, rent handling, entry notices, complaints and landlord communications. This guide explains the main insurance issues Australian property managers should understand. - read more
Business Insurance Covers for Real Estate Agencies and Offices
Business Insurance Covers for Real Estate Agencies and Offices
Real estate agencies often rely on office premises, laptops, phones, signage, vehicles and client-facing operations. This guide explains business insurance covers that may be relevant to agency offices and equipment, and how they can sit alongside professional indemnity and public liability cover. - read more

Knowledgebase
Professional indemnity:
An insurance that provides cover for liability incurred in the course of exercising a profession.