AFCA Rules Against Engine Theft Coverage in Motor Policy Dispute

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The crux of the AFCA's ruling rested on the lack of evidence indicating the claimant's ownership of the engine, thereby negating any financial loss acknowledged under the policy. According to an AFCA ombudsman, even if ownership was established, the engine's status-intended but not installed-did not align with the policy’s definitions of 'vehicle' or 'modifications.'

Furthermore, the complainant had not opted for an additional policy benefit that could extend the cover to spare parts awaiting assembly into the insured vehicle. As a result, the claim for engine theft remains outside the current policy's provisions.

The insured also sought assistance from IAG to recover costs from the repairer, a request AFCA deemed inappropriate, emphasizing that issues pertaining to the repairer fell outside the scope of his insurance contract. This path remains a private matter between the claimant and the repairer involved.

This case highlights the critical importance for policyholders to thoroughly understand the intricacies and limitations of their insurance policies, particularly regarding coverage for vehicle components not yet integrated into the car. It demonstrates the necessity for explicit policy terms and the potential need for additional cover options to protect significant investments like spare parts.

The decision may prompt individual insurers and the wider insurance market to reassess coverage options related to spare parts and modifications to align with consumer expectations and reduce disputes. Policyholders are advised to consult their insurers to ensure adequate coverage, especially when dealing with valuable customizations or restorations. This incident serves as a valuable reminder to scrutinize insurance policies closely and engage with insurers proactively to clarify available coverage options.

Published:Sunday, 4th May 2025
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Insurance News

Clear

What Delta’s Digital Insurance Move Means for Real Estate Agencies

28 Jun 2026: Paige Estritori

Delta Insurance’s move onto Ebix Australia’s Sunrise Exchange is a useful signal for real estate agencies watching how business insurance is being distributed. The underwriting agency has made its cyber and management liability products available through the platform for the first time, using Entsia technology and an accelerated accreditation pathway. Further products are expected to follow, which points to continuing momentum behind digital placement for financial lines cover. - read more

Why the General Insurance Code Review Matters for Real Estate Agencies

21 Jun 2026: Paige Estritori

Australia’s general insurance sector appears to be moving closer to a major update to the General Insurance Code of Practice, with Financial Services Minister Daniel Mulino signalling that the long-running review should make visible progress soon. For real estate agencies, this is worth watching closely because the code influences how many insurers communicate, manage claims and resolve disputes. - read more

IAG's Strategic Vision: Ambition 2030 Targets $25 Billion GWP

14 Jun 2026: Paige Estritori

Insurance Australia Group (IAG) has unveiled its ambitious growth strategy, 'Ambition 2030,' aiming to achieve over $25 billion in gross written premium (GWP) and expand its customer base to more than 11 million by the year 2030. This strategic plan reflects IAG's commitment to substantial growth and enhanced market presence in the coming years. - read more

Swiss Re Suspends New Life & Health Business in Australia

14 Jun 2026: Paige Estritori

Swiss Re Life & Health Australia has announced a pause on accepting new business in the country, effective October 2025. This decision comes as the company seeks to address the escalating concerns surrounding Total Permanent Disability (TPD) insurance claims and to enhance the long-term sustainability of its product offerings. - read more

ACCC Blocks IAG's Acquisition of RAC Insurance

14 Jun 2026: Paige Estritori

The Australian Competition and Consumer Commission (ACCC) has opposed the proposed $1.35 billion acquisition of RAC Insurance by Insurance Australia Group (IAG), citing significant concerns over reduced competition in Western Australia's insurance sector. This decision underscores the regulator's commitment to maintaining a competitive market landscape, particularly in essential household insurance lines. - read more

Click for more Insurance News